More Data

Additional dashboards in MySheerID.

Overview

This page provides an overview of some of the additional reporting features in MySheerID. Access these features by clicking the More Data header at the top of the Reporting Dashboard.

Performance Dashboard

The Performance Dashboard summarizes the last 30 days of verifications for all your programs. Use this report to quickly view your total volume for this period broken down by segments, results, and verification methods. Graphs of month-over-month totals and daily verification volumes are available to help you identify recent trends. If you are looking for data from a particular date range or a longer or shorter timeframe, use the filter control under the report title to customize the report.

Performance Dashboard

Segment Drill Down

To view a report specific to a particular segment, click on that segment under “Your Programs” and select “Drill Down”. The dashboard will refresh with data only related to that segment, including additional information on age range, popular organizations and requests by state. Use the filter control to change the timeframe and switch between segments.

Student Drilldown

ROI Impact Dashboard

To become familiar with the ROI Impact Dashboard you can access the Demo version found in your Reporting view, which will display simulated data.

Once you begin tracking your own user conversion data, SheerID support staff will add the live ROI Impact Dashboard to your account (it will appear next to the Demo ROI in your Reporting view) and this will show your real data.

The ROI Impact Dashboard will provide metrics on:

  • Total Program Revenue ($)
  • Conversion Rate (%)
  • Average Transaction Size ($)
  • Likely Fraud Prevented (%)

To get started sending data to the ROI Impact Dashboard, see our Conversion Tracking Tutorial.

ROI Impact Dashboard

Bundle Reporting

Bundle reports track your verification volume against your purchased bundles. This feature can be accessed through More Data or through the “Bundles” tab in the Settings area of MySheerID. Bundle reports can be viewed by the person who created your account as well as any users with the Reporter permission.

Reports show any active bundles on your account and the amount of verifications remaining, along with the relevant dates for the bundle. This helps you monitor your usage so you can purchase your next bundle should you start to run low. If you have already purchased another bundle it will appear in the report, labeled “Next Bundle”.

Remaining verifications are counted using the same mechanism as the reporting Dashboard in MySheerID and will be updated 2-3 times per day and reflect all verifications older than 4 hours.

Note: This initial version of Bundle tracking is available to all clients who have purchased bundles and use standard billing rules.

Downloading Data

The Performance Dashboard supports downloads of details on each segment of any graph. To view details about verifications by program, verification method, day, etc., click on the graph segment, which will either open the verification details or ask which verifications you want to drill into. Once viewing the details click “Download Results” to export to one of 6 file types like Excel, CSV and JSON.

You can also download the entire dashboard as a PDF or set of CSVs by selecting the appropriate option from the gear icon above the “Run” button.

Download Controls