August 14 Release

Our August 14 release improves the report download experience.

In This Release

Download large verification reports in MySheerID

In prior releases, you may have experienced a timeout when dowloading reports with large amounts of data. We have addressed your feedback by implementing the following two enhancements:

  1. On the back end, we will no longer timeout your session while a report is downloading, no matter how long it takes.
  2. On the front end, you will see the following spinner as a visual cue that the report is being generated:

Generating Report

One the report is finished generating, it will trigger the download of the finished CSV file.

Note: We recommend selecting shorter date ranges if you think large amounts of data will be included.