REST API Error Codes
List of error codes used by the SheerID REST API and the associated human-readable messages.
Error Code | Description |
---|---|
0 |
Unknown |
2 |
Insufficient Data |
3 |
No data source of allowed verification type(s) exists to verify the specified organization or affiliation |
4 |
Document does not show a valid issue date. Please upload a document issued during current academic term. |
5 |
Document does not prove current enrollment. Please upload a document that shows you are enrolled in classes for the current term. |
6 |
Incomplete school name entered on verification form. Please enter correct school name on a new form. |
7 |
School not eligible. This offer is restricted to Title IV Colleges and Universities. |
8 |
School not eligible. This offer is restricted to Higher Education Institutions that issue degrees. |
10 |
Organization name is ambiguous |
21 |
Document does not display connection to eligible organization |
22 |
Status selected on verification form does not match status displayed on document |
30 |
Document does not display current or valid date |
31 |
%s does not match entries on verification form or not displayed on document |
32 |
%s was not confirmed |
33 |
Document does not show %s as %s |
34 |
Information on document was handwritten. Please upload an official document. |
35 |
Document uploaded is not readable: poor image quality |
36 |
Document does not match expected document type |
37 |
Document was not accepted |
38 |
We cannot accept copy/pasted word documents. Please upload an official document. |
39 |
Awaiting documentation upload |
40 |
More information is needed to uniquely match an individual |
41 |
Data source is unable to satisfy request |
42 |
Operation canceled by user |
43 |
Operation not completed by user |
49 |
Data source is temporarily unavailable |
51 |
Field Value is not verified |
91 |
Sandbox: birth date is in the future |
92 |
Sandbox: odd birth year |
93 |
Sandbox: SSN is all zeros |
94 |
Sandbox: SSN is odd |
95 |
Sandbox: ID number all zeros |
96 |
Sandbox: ID number is odd |
97 |
Sandbox: %s is all zeros |
98 |
Sandbox: %s is odd |
380 |
Composite asset review only partially satisfied |
600 |
Awaiting answers to challenge questions |
601 |
Challenge questions were not correctly answered |
602 |
Waiting for Email Verification |
603 |
User supplied invalid code |
700 |
VerificationRequest is not active |
1000 |
Invalid parameters |
1001 |
Invalid date format |
1002 |
Invalid email address format |
1003 |
Invalid phone number |
1004 |
First or last name exceeds 30 characters. |
1005 |
Social security number is invalid. |
1013 |
Person is ineligible for verification because of age. |
1014 |
Birthdate is before the year 1900. |
1017 |
Person may not verify again because of same person verification limit. |
1300 |
Verification Request Parse Exception |
1400 |
Organization is listed as unqualified for verification. |
1401 |
Person is listed as unqualified for verification. |